pk959 Privacy Policy

1. Who We Are

This Privacy Policy is issued by pk959, the operator of the online gaming and sports betting platform located at pk959.pro (the "Platform"). In this document, "pk959", "we", "us", and "our" refer to the pk959 platform and its operating entity. "You" and "your" refer to any individual who accesses the Platform, creates a player account, or otherwise interacts with pk959's Services.

pk959 acts as the data controller in respect of the personal information it collects directly from players and visitors to the Platform. Where pk959 engages third-party service providers who process data on its behalf, those providers act as data processors under the direction of pk959.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by pk959 in connection with:

• Registration and maintenance of player accounts on pk959.pro.
• Use of any gaming, sports betting, live casino, bingo, fishing, or slot Services offered on the Platform.
• Deposits, withdrawals, and all financial transactions conducted through the Platform using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or debit/credit card.
• Customer support interactions, including emails and live chat sessions.
• Marketing communications sent by pk959 to players who have opted in to receive them.
• Visits to pk959.pro by any individual, whether or not they are a registered player.

This Policy does not apply to third-party websites, services, or platforms that may be linked to or from pk959.pro. pk959 is not responsible for the privacy practices of any third-party operator, and players are encouraged to review the privacy policies of any external service they use.

3. Data We Collect

3.1 Data You Provide Directly

When you register for a pk959 account or interact with the Platform, you provide us with personal data directly. This includes:

• Identity Data: Full legal name, date of birth, gender, and CNIC (Computerised National Identity Card) number or equivalent government-issued identification.
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Data: Username, password (stored in hashed form), account preferences, and communication settings.
• Financial Data: Payment method details submitted during deposit or withdrawal transactions, including JazzCash account references, EasyPaisa wallet details, and bank account or card information. Full card numbers are not stored by pk959 — payment processing is handled by our PCI-DSS compliant payment partners.
• KYC Documents: Copies of identity documents, proof of address, and payment method verification materials submitted as part of the Know Your Customer verification process.
• Communications Data: Records of your correspondence with pk959 support, including emails, live chat transcripts, and feedback submissions.

3.2 Data Collected Automatically

When you access pk959.pro, certain technical data is collected automatically by our systems:

• Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, features used, games played, bets placed, session duration, click-stream data, and navigation patterns on the Platform.
• Transaction Data: Records of all deposits, withdrawals, bets, game rounds, and bonus activity associated with your pk959 account.
• Cookie Data: Information collected via cookies and similar tracking technologies as described in Section 6 of this Policy.

3.3 Data from Third Parties

pk959 may receive personal data about you from third-party sources, including identity verification agencies, fraud prevention databases, and payment processing partners. Such data is used solely for the purposes of verifying your identity, preventing fraud, and fulfilling our legal compliance obligations.

4. How We Use Your Data

pk959 uses the personal data it collects for the following purposes:

5. Legal Basis for Processing

pk959 processes personal data only where a valid legal basis exists for doing so. The legal bases on which pk959 relies are as follows:

• Contract Performance: Processing is necessary to perform the contract between pk959 and the player — namely, providing the gaming and betting Services, processing financial transactions, and managing the player account.
• Legal Obligation: Processing is required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations, age verification duties, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for the legitimate interests of pk959, including fraud prevention, platform security, improving Service quality, and responsible gaming monitoring, provided such interests are not overridden by the player's privacy rights.
• Consent: Where pk959 relies on consent as the legal basis for processing — primarily for marketing communications and non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. pk959 uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate the Platform, personalise your experience, and analyse how players use our Services.

6.2 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without rendering the Platform inoperable.
• Functional Cookies: Remember your preferences such as language, currency display, and game settings to improve your experience on subsequent visits.
• Analytics Cookies: Help pk959 understand how players navigate the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised where possible.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing. These cookies track which pk959 promotions you have been shown and whether you engaged with them.

6.3 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications before cookies are set. Please note that disabling functional or analytics cookies may affect the performance of certain features on the pk959 platform.

7. Data Sharing & Disclosure

pk959 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for each purpose:

• Payment Processors: Financial data is shared with our payment partners (including JazzCash, EasyPaisa, and banking institutions) solely for the purpose of processing transactions. These partners operate under their own privacy and security frameworks and are bound by contractual obligations to pk959.
• Identity Verification Providers: KYC and AML data may be shared with licensed identity verification agencies to confirm your identity, age, and the source of your funds.
• Fraud Prevention Services: Device data, IP addresses, and transaction patterns may be shared with fraud detection platforms to identify and prevent suspicious activity on the Platform.
• Regulatory Authorities: pk959 may disclose personal data to competent regulatory and law enforcement authorities where required by applicable law, court order, or where disclosure is necessary to protect the rights, property, or safety of pk959 or its players.
• IT and Hosting Providers: Technical infrastructure providers who host Platform data on behalf of pk959 may have access to personal data as part of their service provision. All such providers are subject to data processing agreements with pk959.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets of pk959, player data may be transferred to the acquiring entity. Affected players will be notified in advance of any such transfer.

8. International Data Transfers

The pk959 Platform serves players primarily located in Pakistan. Some of our service providers and technical infrastructure partners may be based in jurisdictions outside Pakistan. Where personal data is transferred internationally, pk959 takes steps to ensure that appropriate safeguards are in place to protect that data, including contractual protections equivalent to those applicable within Pakistan.

By using the pk959 Platform, you acknowledge that your personal data may be processed in jurisdictions outside your country of residence. pk959 will always apply the standards set out in this Privacy Policy regardless of where data is processed.

9. Data Retention

pk959 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law. The following general retention principles apply:

• Active Account Data: Personal data associated with an active pk959 account is retained for the duration of the account's existence plus a defined period thereafter to satisfy legal and regulatory obligations.
• KYC & AML Records: Identity verification and anti-money laundering records are retained for a minimum period as required by applicable law following account closure, to comply with financial crime prevention obligations.
• Transaction Records: Financial transaction histories are retained to meet accounting, tax, and regulatory reporting requirements applicable in relevant jurisdictions.
• Marketing Data: Contact data held for marketing purposes is retained until you withdraw consent or opt out of communications, at which point it is removed from active marketing lists.
• Technical & Usage Data: Aggregated and anonymised usage data may be retained indefinitely for analytical and platform improvement purposes. Identifiable usage logs are deleted on a rolling schedule once they are no longer operationally necessary.

When data reaches the end of its retention period, pk959 will securely delete or irreversibly anonymise it so that it can no longer be associated with any individual player.

10. Your Privacy Rights

As a pk959 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact pk959 support at [email protected]. pk959 will respond to all valid requests within a reasonable timeframe.

11. Children & Minors

The pk959 platform is strictly intended for adults aged 21 years and over. 21+ pk959 does not knowingly collect personal data from individuals under the age of 21. If pk959 becomes aware that a registered account belongs to a person under 21, that account will be immediately suspended, all bets voided, and any deposited funds returned subject to verification.

If you have reason to believe that a minor has registered on the pk959 platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

12. Security Measures

pk959 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the pk959 Platform.
• Encrypted storage of sensitive data fields, including passwords (stored as salted hashes) and payment references.
• Role-based access controls ensuring that pk959 staff can access personal data only where their role requires it.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Audit logging of access to sensitive player data by internal systems and personnel.
• Two-factor authentication options available to players to protect their accounts.

While pk959 takes all reasonable steps to protect your data, no internet-based system is completely immune to security risks. In the event of a data breach that affects your personal data, pk959 will notify affected players in accordance with applicable legal requirements.

13. Marketing Preferences

pk959 sends promotional communications — including bonus offers, new game announcements, and PSL / cricket betting promotions — only to players who have actively opted in to receive them at the point of registration or through their account settings.

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any pk959 marketing email.
• Updating your communication preferences in your pk959 account settings.
• Contacting pk959 support directly at [email protected] and requesting removal from all marketing lists.

Please allow up to 5 business days for your opt-out preference to take effect across all pk959 communication systems. You will continue to receive essential transactional notifications — such as deposit confirmations, withdrawal updates, and account security alerts — regardless of your marketing preferences, as these communications are necessary for account operation.

14. Changes to This Privacy Policy

pk959 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, pk959 will notify registered players by email and/or by posting a prominent notice on the Platform prior to the changes taking effect.

The "Last Reviewed" date at the top of this Policy indicates when it was most recently updated. We encourage you to review this Policy periodically. Continued use of the pk959 Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how pk959 handles your personal information, please get in touch using the details below: